Frequently Asked Questions
Everything you need to know about your gear and orders.
How long does shipping take for sports equipment?
Standard shipping typically takes 3-5 business days. For oversized items like treadmills or basketball hoops, delivery may take 7-10 business days via our specialized freight partners.
What is your return policy for worn athletic apparel?
We accept returns within 30 days of purchase. Items must be in original condition with tags attached. For hygiene reasons, undergarments and swimwear cannot be returned once opened.
Do you offer warranties on professional-grade gear?
Yes, all professional-grade equipment comes with a manufacturer's warranty. Just Sports also provides a 90-day satisfaction guarantee against defects in materials or workmanship.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's website to monitor your delivery in real-time.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can cancel or modify your order within 60 minutes of placement by contacting our customer support team.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.